Reservations:

 

Find answers to the most commonly asked questions.

Q: Do you allow pets?
A: For the health and safety of all of our guests we do NOT allow pets on property.  Please contact us for a list of reputable kennels in the area.

A: Is there a condo fee?
Q: Yes, a condo fee will be charged nightly. This includes but is not limited to, daily trash and towel service, pool towels, parking, security, 24 hour guest services, credit card processing fees and guest room amenities. The condo fee is in addition to the room rate.

Q: Do you allow smoking/vaporizing?
A: We do NOT allow smoking/vaporizing of any form in the guest rooms, on the balconies/patios, nor on the lake side of the property.  There are designated smoking areas in the parking lot.

Q: What are your check-in/check-out times?
A: Check in is at 4pm. Check out is at 11am. 

Q: What if we want to check in earlier than 4pm?
A: We will do our best to accommodate an early check in request, but cannot guarantee anything prior to 4pm. We have restrooms on property for guests to use if they would like to change. We encourage you to stop by the desk and pre-register for you to enjoy the property until your room is ready. Just pack a day bag with essentials and leave the rest of your luggage locked in your car.

Q: What if we want to check out later than 11am?
A: We have limited late check outs available, which are first come, first serve. Contact the office on the morning of your departure to check on the availability. We have restrooms on property for guests to use if they would like to change. We encourage you to enjoy the property after you have checked out until you are ready to go. Just pack a day bag with essentials and leave the rest of your luggage locked in your car.

Q: Do you have a minimum night stay?
A: Memorial Day through September there is a two night minimum for weekends.  There is a three night minimum on holiday weekends (Memorial Day Weekend, July 4
thWeekend, Labor Day Weekend and Martin Luther King Jr Weekend).  We make exceptions if there is a gap in availability.  Please call and one of our reservationists will assist you.

Q: What is your cancellation policy?
A: January - December**
7 days notice
    *EXCEPTIONS:  
     *3 Day Holiday Weekends  1 month notice
     *Reservations made 6 months in advance  1 month notice

Q: Do you offer boat moorage?
A: We have limited buoys available in July, August and September. They are first come, first serve. Parking for boats and trailers is at the Chelan High School, not on property at the GrandView.

Q: Do you provide daily maid service?
A: We provide daily trash and towel service. If you would like full maid service, there is an additional fee.

Q: Do you charge for parking? And how many vehicles can you bring per Condominium?
A: Parking is complimentary.  One Bedroom Condo’s and smaller are allowed 1 vehicle per room.  Two Bedroom Condo’s and larger are allowed 2 vehicles per room. You must register your vehicle with the front desk to receive a parking pass.

Q: Do you offer WIFI?
A: We offer complimentary WIFI, which is available in all of our guest rooms.

Q: What are the closest airports to GrandView on the Lake?
A: The closest airports are Pangborn Memorial Airport in Wenatchee, SeaTac Airport in Seattle and Spokane International Airport in Spokane.